Psychology Reader

Social Influence: Compliance and Conformity

Robert B. Cialdini and Noah J. Goldstein · 2004 · Annual Review of Psychology

Role
Major synthesis · Foundational argument
Difficulty
Moderate
Full work length
31 pages
Type
Journal article

Access

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Reading focus

Syllabus: How Do Social Influence and Power Work?

Use the three motives as competing, sometimes overlapping explanations.

Why you’re reading it. Establish the vocabulary for the whole path.

A question to consider. A committee agrees on a forecast. What observation would help distinguish learning from approval-seeking?

Why this reading

Agreeing with others can serve several purposes. This review organizes compliance and conformity around accuracy, affiliation, and maintaining a favorable view of oneself.

Before you read

Compliance responds to a request; conformity aligns a response with others. A mediator is a proposed explanatory pathway. A moderator changes when or how strongly an effect occurs.

Read for

  1. Compare the three motives, including cases where they overlap.
  2. Distinguish a demonstrated response from the process proposed to explain it.
  3. Notice how uncertainty, relationships, and cultural context change the predictions.

Consider afterwards

  1. Someone adopts colleagues' estimate. What evidence would distinguish learning from seeking approval or preserving a consistent self-image?

Editorial context

This selective historical review emphasizes research from 1997–2002. Its motivational framework is useful without treating every example, particularly claims about nonconscious processes, as a current consensus. The authors themselves recognize that one response can serve several goals.