Psychology Reader

Changing Work and Work–Family Conflict: Evidence from the Work, Family, and Health Network

Erin L. Kelly, Phyllis Moen, J. Michael Oakes, and 9 others · 2014 · American Sociological Review

Role
Landmark empirical study · Methodological contribution
Difficulty
Challenging
Full work length
32 pages
Type
Journal article

Access

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Reading focus

Syllabus: How Do Contexts Shape Developmental Pathways?

Trace how the workplace intervention changes control over time, supervisory support and reported work–family conflict.

Why you’re reading it. Give adult institutions a substantive place in developmental explanation, while distinguishing short-term changes from life-course consequences.

A question to consider. Does this trial establish the same kind of fit proposed by Eccles and colleagues? Name one comparison it strengthens and one longer-term outcome still needed.

Why this reading

This workplace experiment treats work–family conflict as something organizational practices can change. It tests a coordinated intervention involving schedule control and supervisor support, rather than simply correlating flexible jobs with happier employees.

Before you read

Group randomization assigns work groups, not isolated employees. Work-to-family and family-to-work conflict are different reported outcomes. A treatment-by-time comparison asks whether change differs between assigned conditions.

Read for

  1. Identify how training, shared expectations and everyday practices fit together in the intervention.
  2. Follow assignment, participation, follow-up and analytic exclusions separately.
  3. Compare changes in resources with changes in conflict; examine magnitudes and uncertainty for each outcome.

Consider afterwards

  1. What would need to change before testing this approach among hourly workers who cannot choose when to leave a service desk?

Editorial context

The six-month analysis concerns employees in one U.S. firm's IT division. It excludes some randomized employees and uses reported experiences. The work-to-family effect was marginal in the main model; effects should not be treated as uniformly decisive. This study does not establish lifelong developmental benefits or isolate each intervention component.