Psychology Reader

Client Feedback in Group Psychotherapy

Norah C. Slone, Robert J. Reese, Susan Mathews-Duvall, and Jonathan Kodet · 2015 · Group Dynamics: Theory, Research, and Practice

Role
Methodological contribution
Difficulty
Moderate
Full work length
15 pages
Type
Journal article

Access

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Reading focus

Syllabus: How Can Couples, Families and Groups Become Settings for Change?

Track what was randomized and how feedback and outcome measurement overlap.

Why you’re reading it. Move from an association to an intervention test while keeping the mechanism question open.

A question to consider. What additional comparison would separate the effect of discussing relationship ratings from monitoring progress alone?

Why this reading

Monitoring each person’s experience could reveal difficulties that a group average hides. This trial tests a feedback procedure within group therapy while showing why measuring improvement is itself part of the research problem.

Before you read

Cluster randomization assigns whole groups to conditions. Participants within a group are therefore not separate treatment assignments. The feedback system combines progress and relationship ratings with discussion of those ratings.

Read for

  1. Identify the ten randomized groups, the 84 participants and the analysis levels.
  2. Notice that the principal outcome measure also forms part of the intervention.

Consider afterwards

  1. What independent outcome could strengthen the finding?
  2. Would improved retention establish that cohesion was the mechanism?

Editorial context

The university counseling-center study reported better measured outcomes and attendance with feedback. Few groups, limited sample diversity, informal fidelity monitoring and self-report measurement restrict inference. The study tests a feedback package, not a separately randomized cohesion mechanism.