Psychology Reader

Universals and Cultural Variation in Turn-Taking in Conversation

Tanya Stivers, N. J. Enfield, Penelope Brown, and 8 others · 2009 · Proceedings of the National Academy of Sciences

Role
Landmark empirical study · Methodological contribution
Difficulty
Moderate
Full work length
6 pages
Type
Journal article

Access

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Reading focus

Syllabus: How Does Culture Shape Perception, Thought and Communication?

Keep the definition of a response, the distribution of its timing and the type of question separate when comparing languages.

Why you’re reading it. Recognize that a common interactional pattern and meaningful variation can both be present.

A question to consider. What information would you need before interpreting a longer pause as reluctance in an unfamiliar community?

Why this reading

How long is a conversational pause? This study makes cross-language comparison a measurement problem, examining the timing of question–response transitions in ten languages. It asks how shared patterns can coexist with differences that matter to participants.

Before you read

A turn is a contribution to an interaction. Response offset is the interval between one turn's end and the response's beginning; negative values indicate overlap. A polar question invites a yes–no response. A distribution's most frequent interval and its average need not coincide. Here a response can begin with a gesture as well as speech.

Read for

  1. Compare the operational definition of a response with an everyday impression of conversational speed.
  2. Examine both the distributions across languages and the factors associated with timing within them, including response type and gaze.
  3. Follow the restriction to informal conversation and functional yes–no questions. Ask what would be needed to extend the claim to other interactions.

Consider afterwards

  1. Two communities have similar most-common transition times but different average delays. What could produce that pattern, and why would either statistic alone be an incomplete cultural comparison?

Editorial context

The study observes naturally occurring interactions rather than randomly assigning language or culture. Ten languages provide a substantial comparison but do not establish universality across all communities, modalities, and settings. Language-level averages should not become stereotypes about individuals. The broad evolutionary implications go beyond what the timing comparisons directly test.